Tuesday, December 18, 2007
Yayssssss today is my off day again! I'm supposed to be off tmr as well but tmd #*%$#* I'm involved in the set up of the store in t3. Hmmm, I don't know if I should feel excited about it afterall, it gives me another chance to visit the ilLido that is opening(: BUT, like what the melancholic Gloria says, wtf we are supposed to have 2 off days per week!
And I tell you it is goddamn impossile to work more than 5 days in a row cuz I'll probably die of anger. LIKE WHAT THE FUCK AM I WORKING WITH THESE UNEDUCATED PEOPLE OK. The thing is, we belong to different social rank to begin with. Talking to them just condescend my class, let alone taking orders from them. JUST FUCK OFF BIG TIME OK. You may be the fucking BA for the most prestigious skincare brand but you're just yet another uncouth auntie who blabbers coarse hokkien language across the shopfloor. I've got no problems with this if it takes place in any random supermarket but COME ON, this is an Int'l Airport, and fyi Changi airport is no longer ranked no.1 and I seriously think it has got something to do with the service attitude at the P&C store.
I've got a clear conscience cuz I treat all my customers with sincerity and the due respect that they deserve. I know I am doing sales and the number of bottles of perfumes that I sold per day is much more important than pleasing the customers but I realised I've seen things in a different light after the STAR orientation. My job requirement is more than just selling, it's also about bringing a wholesome experience to passengers and to promote the airport to a whole new level. Ok I know it sound like I ripped this off some website but THIS IS what we should be doing right.
Whatever it is, bottomline is i will not relent so easily. Cuz I tell you, I am just one step away from being their manager. And I couldnt agree more with eelen and gloria: they are just bound to this job forever.